Effective Date: January 29, 2026

At Balanced Chiropractic, LLC, we are committed to protecting the privacy and confidentiality of your personal information. This Communication Privacy Policy outlines how we collect, use, disclose, and safeguard your communication-related data. By engaging with our services, you agree to the terms outlined in this policy.

1. Information We Collect

Contact Information: We may collect your name, email address, phone number, and other contact details when you communicate with us.

Communication Content: We may collect information related to your communication with us, including emails, messages, and other forms of communication.

2. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and interactions with our website and communications. This helps us personalize your experience, remember your preferences, and analyze our traffic. You can manage your cookie preferences through your browser settings; however, disabling cookies may affect the functionality of our services.

3. How We Use Your Information

Communication Processing: We use your contact information to communicate with you and respond to your inquiries, requests, or concerns.

Service-related Communications: We may send you service-related announcements, updates, and administrative messages.

Improving Services: Your communication data may be used to analyze trends, track user interactions, and improve our services.

SMS Opt-In and Data Privacy No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Information Sharing and Disclosure

Third-Party Service Providers: We may engage third-party service providers to assist with communication services. These providers are contractually obligated to maintain the confidentiality and security of your information.

Legal Requirements: We may disclose your information if required by law, regulation, or legal process.

5. Security Measures

We implement reasonable physical, technical, and administrative security measures to protect against unauthorized access, disclosure, alteration, or destruction of your personal information.

6. Your Choices and Opting Out

You may choose not to receive non-essential communications from us by following the opt-out instructions included in any communication (such as clicking "unsubscribe" or replying "STOP").

7. Mobile Information Sharing and Protection

Balanced Chiropractic, LLC does not sell or rent your personal information to third parties.

SMS/Mobile Privacy: Notwithstanding any other provision in this policy, no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

8. SMS Messaging Terms & Conditions

At Balanced Chiropractic, LLC, you can opt-in to receive text message notifications.

About these notifications: Notifications may include appointment reminders, updates, and other information related to the services provided by Balanced Chiropractic, LLC.

Frequency: Messaging frequency varies based on your interaction with us.

Rates: Standard messaging rates and data charges may apply.

Opt-out: You can opt-out of receiving these SMS messages at any time by replying 'STOP' or by contacting Balanced Chiropractic, LLC directly.

Support: You can text 'HELP' or 'OPTIONS' for assistance.

9. Contact Information

Balanced Chiropractic, LLC - Dr. Troy Wilkins 5810 Collin McKinney Pkwy, Suite 204 McKinney, TX 75070 Phone: (469) 238-2243

10. Consent

By engaging with our services and communicating with us, you consent to the collection, use, and disclosure of your information as described in this Communication Privacy Policy.